Car CRM & Maintenance Management
A comprehensive Car CRM and Maintenance Management Platform with over 60 integrated modules. The system covers customer management, vehicle tracking, job and task scheduling, invoice generation, service management, employee tracking, inventory handling, payroll and reporting dashboards.
Project overview
At a glance
An automotive group needed to consolidate 60+ workflows into a single CRM and maintenance platform.
We delivered a Laravel + React solution that powers every garage operation end to end.
It unifies customers, jobs, parts, payroll and reporting on one system.
What we solved
Real challenges, real solutions
- 1
Service jobs, parts and invoices were tracked in spreadsheets, leading to lost revenue and double-bookings.
- 2
Owners had no real-time view of technician utilisation, inventory health or branch profitability.
- 3
Staff onboarding was slow because every workflow lived in a different tool with different access rules.
Our approach
How we worked
We embedded with the operations team for two weeks of process mapping, then delivered the platform in module groups (CRM, jobs, inventory, finance, payroll). Each module was rolled out branch by branch with structured training and a parallel-run period to de-risk adoption.
Delivery stages
- 01Process mapping
- 02Data model
- 03Core CRM
- 04Jobs & inventory
- 05Finance & payroll
- 06Rollout
Technical breakdown
How we built it
The platform is built on Laravel with a modular service layer and a React.js single-page front-end backed by RESTful APIs. The data model covers customers, vehicles, services, jobs, tasks, employees, suppliers, parts inventory, invoices, payments and payroll, all linked through normalised relations in MySQL. Job scheduling uses a calendar component with drag-and-drop assignment, mechanic availability checks and parts reservation. Invoices are auto-generated from job lines, taxed correctly per region and pushed to PDF and customer email/SMS notifications. Inventory has stock levels, reorder thresholds, supplier ordering and barcode scanning. Payroll integrates timesheets and commission rules per role. Role-based access secures every screen and API; managers see analytics dashboards (revenue, job throughput, technician utilisation, parts margin), while floor staff see only their tasks. Background workers handle invoicing, reminders, low-stock alerts and report generation. The system is containerised and deployed behind a reverse proxy, with backups, logs and uptime monitoring built in.
Impact & results
What we delivered
Average invoice turnaround dropped from days to under an hour. Inventory shrinkage fell sharply with barcode flows, and managers now have live KPI dashboards instead of weekly spreadsheets.
Screenshots
Inside the project
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Want to build something like this?
Tell us what you have in mind. We'll reply within one business day with a written estimate or a quick strategy call — whichever works best for you.
- Senior team that has shipped similar systems before
- Transparent pricing — fixed scope or T&M, your call
- NDA on request before any detailed discussion